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With more than 15 years of experience, our expertise in setting up a compliant business and providing professional services in the UAE stands second to none.

Contact Info

Nassima Tower - 2403 - Sheikh Zayed Rd - Dubai - United Arab Emirates
info@tascoutsourcing.com
+971 4 358 8500

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HR Executive (E-Care)

Location: Dubai, UAE

Role: Permanent

Department: Employee Care

Reports to: Team Leader – E-Care

JOB RESPONSIBILITIES

  • Assisting in pre-offer, onboarding, and post-joining documentation formalities
  • Provide HR support and advice to employees, explaining policies and procedures in a timely and
    effective manner
  • Responsible for arranging induction sessions
  • Meet SLA and track employee queries/ requests through calls, mailbox & online ticketing system
  • Collate the attendance sheets with all relevant information from the client and work with Finance to
    process payroll in a timely manner
  • Maintain and develop the personnel filing system (i.e., new hires, transfers, terminations, changes in
    job classifications, merit increases, tracking vacation, sick, and personal time off)
  • Administer medical insurance and related documentation and advise employees on eligibility criteria
  • Draft ad hoc employee letters like NOC, Salary Transfer & Certificates
  • Assist with tracking and reporting for MIS

 

PERSON SPECIFICATION

Qualification: Graduate Degree

Skills and Competencies

  • Must have UAE experience.
  • 3 Years of UAE experience in a similar role and knowledge of UAE labour laws is mandatory
  • Excellent communication skills and professional telephone calls etiquette
  • Valid driving license with a car would be an added advantage

An ideal person will perform TASC values of Collaboration, Quality, Reliability, Agility, and Innovation and will show the drive to exceed numbers and set goals.

Attractive Salary plus benefits.

 


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